Terms and Conditions

DEFINITIONS

• "Seller" refers to Anant Jiwo, a reputed brand of Aayush Sanskriti Goods and Services Pvt. Ltd.
• "Buyer" refers to the Retail Customer placing the order.

PRIVACY POLICY

Anant Jiwo, a reputed brand of Aayush Sanskriti Goods and Services Pvt. Ltd. is committed to safeguarding your privacy online and will not share your information with third parties.

RECEIVING OF ORDER

All orders must be placed through our web portal (www.anantjiwo.com) in writing and are accepted. All products listed on the website are for retail customers. Customers can apply only one promotional code per purchase.

VALIDITY OF QUOTATION AND PRICES

• Prices are firm for delivery within the period stated in the Seller’s quotation and include GST or any other applicable taxes.
• Prices are for Goods delivered, exclusive of shipping charges, etc.
• Goods once sold cannot be returned except if they are damaged from our dispatch side.

SHIPPING POLICY

• We are providing free shipping all over India.

SHIPPING ADDRESS

To ensure timely and efficient deliveries, please enter the correct pin code in the shipping address field and provide a valid email ID.

PAYMENT

For Cash on Delivery (COD) orders, shipping charges will apply. However, if you pay the full amount in advance through the payment gateway, shipping is free.

DELIVERY PERIOD

DELIVERY IN INDIA

• The estimated delivery time within India is generally 5-10 business days. Time may vary according to the customer’s location. If the location is not served by our regular courier, orders will be dispatched through Value Payable Post (VPP) or Speed Post, which may take 10-12 days.

CANCELLATION OF ORDER, RETURN AND REFUND POLICY

Anant Jiwo, a reputed brand of Aayush Sanskriti Goods and Services Pvt. Ltd. is dedicated to ensuring your satisfaction with your purchase. If you have a complaint, please refer to our cancellation, return, and refund policy for a smooth resolution.

CANCELLATION OF ORDER

• Cancellations are allowed without any questions asked, with a full refund of the amount paid by the customer, provided the product has not yet been shipped. Please contact our Customer Care team immediately at +91-9625 050 512 or anantjiwo@gmail.com to assist with the cancellation.

RETURN OF PRODUCT

• In case of damaged or defective products: Notify our Customer Care team immediately at  +91-9625 050 512 or anantjiwo@gmail.com. We will refund or replace the product as per your preference, after necessary verification. The contents of your shipment and the original packing must be returned with the product in the sealed pack.
• In case of a different product dispatched: Notify our Customer Care team immediately at  +91-9625 050 512 or anantjiwo@gmail.com. We will refund or replace the product as per your preference. The contents of your shipment and the original packing must be returned with the product in the sealed pack.

REFUND OF PAYMENT

We will initiate your refund within 3 working days of our confirmation. However, it may take 5-6 working days for the refund to be credited or reflected in your bank or credit card account statement, as this involves inter-bank procedures.

COMPLIANCE WITH LAWS

The Buyer agrees to comply with all applicable import, export control, and sanctions laws, regulations, orders, and requirements, including those of India and the jurisdictions where the Seller and Buyer are established or from where items may be supplied. This includes adhering to the requirements of any licences, authorizations, general licences, or licence exceptions related to the receipt and use of goods.

JURISDICTION

The contract shall be construed in accordance with the laws of India. All disputes arising out of the contract shall be subject to the exclusive jurisdiction of the Delhi courts.

Legal Name and operating and registered address

Legal name: Anant Jiwo a reputed brand of Aayush Sanskriti Goods and Services Pvt. Ltd.

Office Address: Ground Floor, G-23, Plot No.1, P1 Trade Centre, Netaji Subhash Palace, New Delhi, India.